Got Questions? We’ve Got Answers.
Whether you're dealing with a leak, planning a project, or wondering about pricing, we’ve answered the most common plumbing questions to help you move forward with confidence.
Answers to the Plumbing Questions You’re Already Asking
Not sure what to do about a leak, backup, or water heater issue? You’re not alone. We’ve answered the most common questions we hear from homeowners, property managers, and business owners—so you can move forward with clarity and confidence.
If you suspect a slab leak in your home or property, fast action can help prevent structural damage and skyrocketing utility bills. Here’s what to do:
Check for warning signs: Common signs include unexplained water pooling, a sudden rise in your water bill, hot spots on the floor, or the sound of running water when fixtures are off. If you're unsure, it's better to be safe and call a professional.
Call Top Flow Plumbing: Contact us at (469) 807-3569 so we can perform professional leak detection using non-invasive tools like acoustic listening devices and pressure testing. We’ll locate the exact source of the leak without tearing up your floors.
Review Your Repair Options: Once we confirm the leak, we’ll walk you through your options. Depending on the severity and location, we may reroute piping, repair the damaged section, or recommend a long-term upgrade—all done to code.
Start Repairs Right Away: Once approved, we’ll schedule the repair, complete it quickly and cleanly, and restore your flooring if needed. Our work is built to last and backed by our satisfaction guarantee.
If you’re hearing water or seeing signs of a slab leak, call Top Flow Plumbing today at (469) 807-3569 before it gets worse.
A backed-up drain isn’t just inconvenient—it could be the sign of a deeper issue. Here’s how to handle it the right way:
Avoid Using Chemical Cleaners: Store-bought drain products often corrode your pipes and don’t solve the underlying problem. If multiple drains are slow or you smell foul odors, the problem could be in your main line.
Call Top Flow Plumbing: Reach us at (469) 807-3569 to schedule a drain inspection. We’ll use camera equipment and professional tools to locate the blockage without guesswork.
Clear the Line Correctly: Whether it’s hydro jetting, mechanical snaking, or a full main line cleaning, we’ll choose the safest and most effective solution based on your system.
Prevent Future Clogs: After service, we’ll give you tips to keep your pipes flowing freely, including routine maintenance options and proper disposal practices.
Don’t wait for a clog to cause water damage—call Top Flow Plumbing now at (469) 807-3569 and let us take care of it.
Losing hot water can disrupt your entire day. Here’s how to get it resolved quickly:
Check the Basics First: For electric water heaters, ensure the breaker hasn’t tripped. For gas heaters, confirm the pilot light is lit. If everything seems normal and you still have no hot water, it’s time to call a pro.
Contact Top Flow Plumbing: Call us at (469) 807-3569. We’ll send a licensed technician to inspect your water heater—whether it’s tank, tankless, electric, or gas.
Get a Diagnosis and Quote: We’ll identify the issue—whether it’s a heating element, thermostat, sediment buildup, or full system failure—and provide a clear, upfront quote for repair or replacement.
Restore Your Hot Water Fast: We work quickly to get your hot water back. If a new unit is needed, we’ll help you select an energy-efficient option that fits your home and budget.
Don’t let cold showers linger—call Top Flow Plumbing at (469) 807-3569 for fast hot water repairs you can trust.
Smelling gas is always a serious issue and should be treated with immediate caution. Here’s what to do:
Evacuate the Area Immediately: Do not use electrical switches, open flames, or phones inside the property. Leave the building and move to a safe distance.
Call Your Gas Company or 911 First: Report the smell to your utility provider so they can shut off the gas supply if needed.
Then Call Top Flow Plumbing: Once safe, call us at (469) 807-3569. We’re licensed and trained to inspect and repair residential and commercial gas lines to code.
Get a Full Safety Check: We’ll locate the leak, repair or replace damaged lines, and verify system safety with pressure testing. We’ll also check all gas connections and appliances if needed.
Gas leaks aren’t DIY—call Top Flow Plumbing at (469) 807-3569 for licensed, code-compliant repairs that keep your home or business safe.
Plumbing emergencies don’t follow business hours. Here’s how to get help when you need it most:
Identify the Urgency: Common emergencies include burst pipes, overflowing toilets, no water service, gas smells, and sewer backups. If the issue could cause property damage or health risks, it’s urgent.
Call Us Immediately: Reach Top Flow Plumbing at (469) 807-3569. Our team is on standby to respond quickly—even nights and weekends in the Prosper area.
Let Us Contain and Resolve the Problem: Our techs arrive fast with the tools and training to stop the damage, make emergency repairs, and explain what caused the issue.
Get Long-Term Peace of Mind: After the crisis is handled, we’ll walk you through what to expect next—including optional upgrades or preventative maintenance tips.
Don’t let an emergency spiral—call Top Flow Plumbing anytime at (469) 807-3569 for fast, professional help.
Yes! Whether you're building a new property or renovating an existing one, Top Flow Plumbing provides full plumbing installation services. Here’s how it works:
Tell Us About Your Project: Whether it’s a residential remodel, a new commercial facility, or a multifamily buildout, we’ll listen to your goals and timeline.
Schedule a Site Visit: Call us at (469) 807-3569 to schedule a walk-through or send us your plans. We’ll review system requirements, fixture placements, and code considerations.
Get a Full Estimate and Timeline: We’ll provide a detailed scope of work, materials needed, and realistic installation schedule based on your project needs.
Let Us Handle It All: From underground rough-ins to fixture hookups, we manage the entire install process—cleanly, efficiently, and to code.
Need a reliable plumbing partner for your build? Call Top Flow Plumbing today at (469) 807-3569 to get started.
Still have questions?
Get in touch with our team—we’re happy to help.
Still Have Questions? Let’s Talk.
Whether you're facing a plumbing issue right now or just planning ahead, we’re here to help. Give us a call or send a message—real answers from real pros are just a click away.
